These Order Terms apply to all purchases made through this website. By placing an order, you agree to be bound by the following terms and conditions, in accordance with Australian consumer law.
1. Placing an Order
- Orders can be placed online through the website by following the checkout process.
- You must ensure that all information provided at the time of purchase is accurate and complete.
- Submitting an order constitutes an offer to purchase goods or services in accordance with these terms.
2. Order Confirmation
- You will receive an order confirmation via email once your order is submitted.
- Acceptance of your order occurs when we dispatch the items, at which point a binding contract is formed.
- We reserve the right to cancel or refuse any order for reasons including availability, payment issues, or suspected fraud.
3. Pricing and Payment
- All prices are listed in Australian dollars (AUD) and include GST where applicable.
- Prices are subject to change without notice, but confirmed orders will not be affected.
- Payment must be made in full at the time of purchase using accepted payment methods displayed on the website.
4. Shipping and Delivery
- Shipping times and fees will be provided at checkout and may vary depending on location and item availability.
- While we strive to meet estimated delivery times, delays may occur due to circumstances beyond our control.
- Risk in the goods passes to you upon delivery.
5. Cancellations and Changes
- Orders cannot be cancelled or modified once confirmed unless required under Australian consumer law.
- If you need assistance after placing an order, please contact our support team as soon as possible.
6. Returns and Refunds
- Returns are handled in accordance with the Australian Consumer Law. You are entitled to a refund or replacement for major product faults or if items are not as described.
- Change-of-mind returns may be accepted at our discretion, subject to return policies including item condition and time limits.
- Return shipping costs may apply unless the item is faulty or incorrect.
7. Product Availability
- All orders are subject to stock availability. If an item is unavailable, we will notify you and offer an alternative, a backorder option, or a refund.
- We are not liable for delays or inability to fulfill orders caused by stock shortages or supplier issues.
8. Warranties
- Products may be covered by manufacturer warranties, where applicable.
- Nothing in these terms limits your rights under the Australian Consumer Law, including guarantees for acceptable quality, fitness for purpose, and compliance with description.
9. Liability
- To the extent permitted by law, we disclaim all liability for indirect or consequential loss arising from your purchase or use of products.
- Our total liability for any claim will not exceed the amount paid for the relevant order.
10. Governing Law
These Order Terms are governed by the laws of Australia. Any disputes shall be resolved in accordance with the applicable legal processes in your local jurisdiction.